This document lists the steps needed to update the site URLs for the ATS Clocks
There are a couple of ways to update the terminal URL or Site URL the ATS Stride 80 clocks point to when sending punches. The easiest and most straight forward method would be to manually make the change by navigating to the Admin settings page. This can be done by tapping the settings gear on the bottom right of the sign in page:
The page will then prompt for an admin password for you to enter (Default admin password is "admin")
Once in, the top portion of the page displays the Site Information window, which contains the "TeamKeeper Site URL"
Simply tap on the URL to bring up the window where you will need to change the site from sitename-online.ghg.com to sitename-online.teamkeeper.com and click "ok".
To ensure the change is complete, tap the back button on the bottom of the screen to go back to the sign in page and tap the connection test button to have the clock attempt a connection to the site.
You can also view a video demonstration for these steps as well down below:
If you have any issues making the change or would prefer to have Support Services perform the change for you, please reach out to us at 866-380-4146 ext.2, or support@teamkeeper.com. Please be aware that support will need a remote screen share connection with a computer on the same network as the clock to perform the change for you remotely.